The closest international airport to Mar de Jade is Gustavo Diaz Ordaz International Airport, in Puerto Vallarta, Jalisco. Airport code: PVR. All major US carriers (Alaska, American, United, Southwest, Frontier) as well as Mexican, Canadian and some European charter flights serve Puerto Vallarta. There are many daily non-stop and connecting flights from US, Canadian and Mexican major cities. 

Transportation to/from Gustavo Diaz Ordaz International Airport (PVR), in Puerto Vallarta, Jalisco to Mar de Jade in Chacala, Nayarit, Mexico via a professional transportation company, is NOT included in your retreat package. We will provide complete information for you once your flight info is in hand and make efforts to group you with other retreatants to economize the transport fees.  Once you know your flights, please email this information to Corinne for coordination:  coco.guihaire@gmail.com.  These costs are not included and will be paid in cash by you when you arrive to your driver.  Fees will be known ahead of time. The costs range from $30USD to $170 USD per person, with up to 10 people per van, one way.  With around 3-4 people per van, based on landing times, you can count on about $45-$50 per person each way, USD.  

Immigration regulations require that you have a valid passport for travel to Mexico. If you have a US, Canadian, Australian, New Zealand or European passport you will be granted a tourist visa once you arrive in Mexico and pass through customs. If your passport is from another country, please check for any other visa requirements. Most tourist visas are issued for 30 or 90 days, however you can ask the immigration officer to make it for up to 180 days if you plan to stay longer in Mexico. Keep you tourist visa in a safe place, as you will need it upon exiting Mexico. If you lose your tourist visa you need to be at the airport 4 hours before your flight on your departure day and pay a $30 USD fine. 

The COVID pandemic is a constantly evolving situation and protocols around guest/staff safety must be as well. Safety is a priority for all of us, and guests will be required to always follow public health regulations from state and country departments. Closer to the retreat those current guidelines will be available to all participants and staff. In addition to following state and country guidelines, participants may be required to provide any or all of the following to Denise of Divine Light Yoga and/or Mar de Jade, depending on the current state of affairs. Cancellations due to COVID still fall within the parameters of the general refund policy.

During your stay at Mar de Jade, additional charges from the bar, spa, gift shop, laundry or phone service can be added to your room to be paid upon check out. Mar de Jade accepts US dollars, Mexican pesos, Visa or Mastercard. They do NOT accept personal or traveler’s checks or Amex.

Yes, please plan on bringing cash for the following services which CANNOT be paid with a credit card: Additional excursions (such as snorkeling, etc), gratuities and buying souvenirs in town or at the local market. We recommend bringing approximately $300-$400 USD per person, for a 7-night stay. Safes are provided in every room for your convenience.

Additional excursions can be paid in US dollars and almost everyone accepts dollars in Mexico, so you do not need to exchange too much money, except for shopping at the Market place or buying things in Chacala. We recommend changing at most $50 – $100 USD for a week’s stay, this can be done at the airport, with the rest of your cash brought in US dollars. Mar de Jade does not exchange currency (only official exchange places can do this).

There are no banks or ATMs in Chacala, the closest is in Las Varas about 15min taxi ride inland. We highly suggest you bring extra cash with you or use the ATM at the airport when you arrive. There is also an ATM and bank in La Peñita (about 30 min.) where there is a Thursday market. Most ATMS will give you cash in Mexican Pesos.

Gratuity is not included. Please consider leaving a gratuity for the Mar de Jade staff to show your appreciation. We suggest budgeting approximately $10-$15 USD per person per night in cash, which can be put in the general tip box upon check-out. The tip box gets distributed among all staff members (kitchen, maintenance, housekeeping, etc). Tips are only accepted in cash (USD or Pesos). Gratuities for additional services are never included, these include transportation from/to airport, excursion guides, massage and other spa treatments, etc.

All raw foods are carefully disinfected and washed with purified water. Free purified water is available at stations throughout the grounds.

There is full cellphone service provided by Telcel (the largest Mexican cellphone company). US companies that have roaming agreements with Telcel will usually get coverage, check with your provider for coverage and rates.

As part of Mar de Jade’s philosophy, none of the guest rooms have telephones or TVs. There is a courtesy phone close to your room to the Front Desk if necessary, and a phone available at the Front Desk for guest use, the rate is 50 cents per minute for calls to the US and Canada and 25 cents per minute for calls within Mexico to landlines. You may charge calls to your room. If you have a phone card with a 01-800 number for dialing from Mexico you may use it at this phone.

Free WiFi is available in the main dining room, guest lounge and bar area, there is no WiFi in the rooms. Please bring your own device as Mar de Jade does not provide computers. Mar de Jade’s Guest Services is happy to print boarding passes at the front desk for guests. Please note that because Mar de Jade is in a rural location, the internet connection can often be slow or without a signal. Corinne and I encourage all of you to unplug during your stay and enjoy the surrounding natural beauty!

In the event of an emergency, guests can be reached at the following number +52 (327) 219-4000.